AndBert

ENSEK is a SaaS platform owned by Centrica that provides energy billing and tracking solutions for British Gas and other Centrica companies. As Engineering Manager, I lead a high-performing team within the market connectivity space, managing critical data flows in and out of the platform. I built and established a brand-new squad from inception, implementing Scrum processes and developing comprehensive delivery frameworks. Working closely with product owners and project managers, I structured backlogs and delivery plans whilst leveraging data-driven insights through Linear B analytics and Azure DevOps dashboards to optimise team productivity. My squad uniquely manages incident support responsibilities across market connectivity and compliance, requiring me to balance operational excellence with feature development. I also manage a support engineer within the squad structure, fostering continuous improvement within this product-led organisation.

Following my success as Team Lead, I was promoted to Head of Engineering at 383 Project, a digital product studio partnering with ambitious brands. In this role, I led the technical strategy and managed a diverse, 20-member remote engineering team. My responsibilities included establishing and refining department processes to enhance team efficiency and product quality. I played a key part in the company's ISO 27001 compliance efforts, strengthening our information security management practices. Additionally, I collaborated closely with our commercial teams, assisting in formulating proposals and providing technical expertise to cost solutions for our clients. This role required balancing technical leadership with business objectives to drive the studio's growth and maintain our competitive edge in the digital product space.